MyChild™ Call Center Support
The MyChild™ call center will provide you with information designed to educate and empower individuals touched by cerebral palsy. At our call center, caring and compassionate representatives can also supply informational kits on important topics as diverse as identifying product and service providers, maximizing potential, applying for government or housing assistance and seeking community support. All of our kits are sent free of charge and the telephone number is toll-free. You can call as often as you like and you’ll speak with our call center for as long as you need our help.
Most importantly, the MyChild™ call center is a source of help and support. If you or your child has cerebral palsy, you’re not alone. MyChild™ is along for the journey from the moment a family is awaiting or receiving diagnosis, to managing care plans, seeking to maximize potential and transitioning into adulthood. If you have a question, the MyChild™ call center has information, resources, contacts and unlimited inspiration to share.
The MyChild™ call center is open from 9 a.m. to 7 p.m., Monday through Friday, EST. If you call after hours, leave a message, and we’ll promptly return your call, usually within one business day. If you need assistance, please call. We’re here for you!
What Happens When I Contact MyChild™?
MyChild™ is a non-medical, non-legal resource for parents of children affected by cerebral palsy, or with other special needs. By filling out the information on the “Contact Us” page, or by calling the phone number, (800)692-4453, you will receive a response from a call center representative who will provide you with general information and assistance with resources that may be of benefit to you and your child.
DO NOT PROVIDE ANY CONFIDENTIAL INFORMATION TO the MyChild™ call center representatives. THEY ARE NOT ATTORNEYS AND ANY INFORMATION PROVIDED TO the MyChild™ call center representative WILL NOT BE CONSIDERED CONFIDENTIAL UNLESS AND UNTIL 1) YOU REQUEST LEGAL ADVICE OR LEGAL SERVICES AND 2) AN ATTORNEY-CLIENT RELATIONSHIP IS ESTABLISHED, WHICH CAN ONLY OCCUR — IF, AND WHEN — AN ENGAGEMENT LETTER PROVIDED BY the Stern Law Group, PLLC, or any of its affiliated law firms HAS BEEN COUNTERSIGNED BY YOU.
If you are interested in legal services, you should NOT CALL THE MYCHILD™ HOTLINE. Instead, GO TO THECPLAWYER® TAB AND CALL (800)462-5772 so we can determine whether the Stern Law Group, PLLC, or any of its affiliated law firms are willing and able to accept professional responsibility and accept your case. At the Stern Law Group, PLLC, court costs and other additional expenses of legal action usually must be paid by the client. The percentage fee will be computed before or after expenses are deducted from the recovery in accordance with state laws.
THIS INFORMATION IS ALSO NOT INTENDED TO, NOR DOES IT CREATE AN ATTORNEY-CLIENT RELATIONSHIP between the Stern Law Group, PLLC, and the visitors of the Website, or anyone contacting the phone number, (800)692-4453. Neither the transmission nor receipt of this Website material, or use of the phone number, (800)692-4453, will create an attorney-client relationship between sender or user, and receiver. AN ATTORNEY-CLIENT RELATIONSHIP IS ONLY CREATED IF, AND WHEN, AN ENGAGEMENT LETTER HAS BEEN PROVIDED BY US AND COUNTERSIGNED BY YOU.
The MyChild™ call center representatives are not permitted to and do not provide any legal or medical advice. Users of this Website, the “Contact Us” page, and callers to the phone number, (800)692-4453, must discuss medical matters ONLY with their physicians and legal issues ONLY with their lawyers.